The Garment:A Lauren by Ralph Lauren polyester & spandex blend dress with separate black and white panels. The care label states: “machine wash cold-only non-chlorine bleach-hang dry-warm iron if needed” with no International code symbols.
The Problem:During professional wet cleaning, as labeled, the black fabric dye bleeds out a brownish component, resulting in uneven transfer of fugitive color onto the white fabric.
Who’s Responsible?The manufacturer should be held responsible since the black panels were not able to withstand the recommended care instructions without objectionable dye disturbance.
Ralph Lauren Corporation
9 Polito Ave.
Lyndhurst, NJ 07758
Ph. (888) 475-7674 or 201-531-6079
What To Do: This dress should be returned to the retailer or manufacturer.