The Garment:A brown, white & black geo design dress with black leather ribbon trim. The fabric is made of silk. The care label states: “Dry Clean” with a corresponding International Code Symbol indicating regular drycleaning in any solvent.
The Problem:During proper professional cleaning by any approved method, as labeled, the black leather trim dye bleeds, resulting in fading and transfer of black dye onto the nearby fabric.
Who’s Responsible?The manufacturer since the black leather trim was not able to withstand any standard professional drycleaning operation without bleeding, fading and adverse dye migration.
711 Madison Ave.
New York, NY 10018
What To Do: This dress should be returned to the place of purchase or manufacturer.